Your screen scraping breaks. Ours doesn’t.
Deck agents navigate payer portals and legacy EMRs the way a human would — no fragile selectors, reliable enough for production.
Shopify Admin
Zendesk Support
Salesforce CRM
HubSpot
SAP S/4HANA
Acme Store Zendesk Salesforce HubSpot SAP S/4HANAYou know the problem. You’ve lived it.
You tried screen scraping. It worked until the portal updated, and then your ops team was back to doing it manually while your engineers debugged selectors.
You tried RPA. The implementation took months, the maintenance took more, and the first system update broke six workflows at once.
Now you have a backlog of portal work that either requires headcount you don’t want to hire, or tools that keep failing you.
The payer portals aren’t getting better. The EMRs aren’t getting APIs. The workaround has to be more reliable than what you’ve been using.
Reliable enough for production. Flexible enough to survive portal updates.
Deck agents navigate payer portals and legacy systems the way a human does — by understanding the page, not by memorizing its structure. That’s what makes them production-grade.
Payer portal navigation at scale
Prior auth submissions, claim status checks, eligibility verification — across every payer your team touches, handled consistently.
Legacy EMR workflows without APIs
If your team navigates it manually today, Deck can handle it. No EHR vendor involvement required.
No selector maintenance
When a portal updates its UI, Deck adapts. Your ops team doesn’t get paged. Your engineers don’t spend a sprint on it.
Audit trail included
Every action Deck takes is logged. Full visibility into what was done, when, and on which account.
From demo to production in two weeks.
Demo on your actual system
We do a screen share on your payer portal or EMR. You see exactly what the agent does.
We configure for your workflows
Prior auth, eligibility, claim status — we build to your specific process.
You run it in production
Most health tech teams are live within two weeks. No ongoing engineering required.
Frequently Asked Questions
Traditional RPA memorizes where things are on the page. When the page changes, it breaks. Deck agents understand what they’re looking at — so a UI update doesn’t create a crisis.
Deck operates within your existing access controls and follows the same permissions your human team has. We can walk through compliance details on a call.
Deck doesn’t need it. Agents work through the browser with whatever credentials your team already has.
Most implementations are live in one to two weeks from the first demo.
You already know the use case. Let’s show you the execution.
We’ll demo on your actual payer portal — not a mock system.