Your ops team spends 80% of their day navigating systems. That’s what Deck is for.
Deck agents do the same work — 24/7, no onboarding ramp, no surge hiring when catastrophic events hit. Start with FNOL intake. Scale to every claims line.
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SAP S/4HANA
Acme Store Zendesk Salesforce HubSpot SAP S/4HANACAT season shouldn’t require emergency hiring.
When a major weather event hits, claims volume spikes overnight. You have three options: surge hire and train a cohort that leaves after the event, outsource to vendors with quality you can’t control, or let your existing team drown.
None of those options scale well. None of them are cost-effective. And none of them solve the underlying problem: claims operations that depend entirely on human availability.
That’s before you account for the everyday work — FNOL intake, coverage verification, status updates, document collection — that consumes your ops team’s capacity on the average Wednesday.
Elastic claims capacity. Production-grade reliability.
Deck agents navigate the systems your ops team navigates — claims platforms, third-party portals, state regulatory systems — with the same logic your best operators follow.
FNOL intake at scale
Deck handles first notice of loss intake across every channel, routing to the right adjuster based on your triage logic. No queue backlog during CAT events.
Coverage verification
Deck checks policy details, coverage limits, and exclusions against incoming claims — faster, more consistently than manual review.
Status updates and document collection
Deck follows up with claimants, collects supporting documents, and updates your claims system — without your adjusters spending time on it.
No surge hiring required
Volume spikes don’t require hiring cycles. Deck absorbs the increase, then scales back down.
From executive alignment to measurable ROI.
Executive briefing and use case alignment
We work with your CTO and COO to identify the highest-impact entry point.
Pilot on a defined claims workflow
FNOL intake is the typical starting point. Scoped, measurable, low-risk.
Prove the ROI, then expand
The pilot generates clear data. Expansion across other claims lines follows a proven playbook.
Frequently Asked Questions
We expect it. Deck is designed for enterprise procurement — SOC 2, security questionnaires, infosec reviews. We’ve been through it before.
A scoped FNOL pilot typically runs 60–90 days from kickoff to results. Enterprise procurement and IT review are separate from implementation timeline.
Deck agents operate through the browser, not through API integrations. On-premises systems are accessible if your team can log into them.
RPA breaks when UIs change. Deck adapts. That’s the fundamental difference — and it’s why Deck is production-grade where RPA became a maintenance liability.
One closed carrier is worth 50 mid-market deals. Let’s start the conversation.
This conversation starts at the CTO/COO level. We’ll work with your procurement process from there.