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Your ops team isn’t slow. The portals are.

Deck agents handle carrier portal updates, customs filings, and invoice reconciliation — end-to-end, across any portal, at any volume. Your team runs the operation, not the systems.

Shopify Shopify Admin
Zendesk Zendesk Support
Salesforce Salesforce CRM
HubSpot HubSpot
NetSuite ERP
ServiceNow
SAP SAP S/4HANA
admin.shopify.com/store/acme-labs/orders
Shopify Acme Store
Orders
Products
Customers
Analytics
Orders 2,847
OrderCustomerTotalStatus
#4021Sarah M.$129.00Fulfilled
#4020James L.$84.50Pending
#4019Amy K.$210.00Fulfilled
Zendesk Zendesk
Tickets
Views
Customers
Reports
Open Tickets 38
IDSubjectPriorityAssignee
#8842Login issue on mobileUrgentMike R.
#8841Billing discrepancyHighSarah K.
#8839Feature request: exportNormalUnassigned
Salesforce Salesforce
Opportunities
Contacts
Leads
Reports
Pipeline $1.2M
OpportunityAccountValueStage
Enterprise DealBigCo$450KClosed Won
Platform LicenseMidCorp$120KNegotiation
Pilot ProgramStartupXYZ$35KProposal
HubSpot HubSpot
Contacts
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Contacts 12,430
NameEmailCompanyStatus
Lisa Wang[email protected]TechCoCustomer
Tom Baker[email protected]StartupHQLead
◆ NetSuite
Transactions
Inventory
Financials
Procurement
Recent Transactions 1,204
Doc #Vendor / CustomerAmountType
INV-9031GlobalParts LLC$18,400Paid
PO-4520SteelWorks Inc$42,100Pending
▶ ServiceNow
Incidents
Changes
Assets
CMDB
Open Incidents 156
INC #Short DescriptionPriorityAssigned
INC0041VPN connectivity failureP1 CriticalNOC Team
INC0040SSO login timeoutP2 HighIAM Team
SAP SAP S/4HANA
Material Mgmt
Sales Orders
Production
Controlling
Purchase Orders 3,891
PO NumberSupplierValueStatus
4500018821Bosch GmbH€284,000GR Done
4500018820Siemens AG€1.2MAwaiting GR

Every shipment is a data entry marathon.

Check the carrier portal. Pull the status. Update the TMS. Switch to the customs system. Enter the filing. Go back to the carrier portal. Confirm the delivery window. Invoice the client. Reconcile the carrier invoice.

That’s one shipment. Your team handles hundreds.

The portals aren’t going to get better. The carrier systems aren’t going to connect to your TMS. And hiring more coordinators to do manual data entry isn’t a strategy — it’s a cost spiral.

Deck closes the gap between your systems.

No API connections. No custom integrations. Deck agents navigate the portals your team navigates — faster, more consistently, at any scale.

Carrier portal updates

Deck checks status, pulls delivery confirmations, and updates your TMS — across any carrier, any portal.

Customs filing support

Deck handles repetitive customs entries, flags exceptions for your team, and logs completed filings.

Invoice reconciliation

Carrier invoice vs. contracted rate vs. TMS record — Deck runs the comparison and surfaces discrepancies.

No integration required

Whatever portal your team uses, Deck can operate it. No vendor involvement, no API keys.

From highest-friction workflow to automated operations.

1

Show us your highest-friction workflow

Pick the carrier portal or customs process that costs your team the most time.

2

Deck builds around it

We replicate your process end-to-end, including conditional logic for exceptions.

3

You scale without scaling headcount

Volume goes up, manual work stays flat.

Frequently Asked Questions

Any carrier portal your team logs into, Deck can operate.

If your team enters data into it through a browser, Deck can work with it.

Deck routes exceptions to your team. The routine steps are automated; the judgment calls stay with your people.

The portals aren’t going anywhere. Deck makes them manageable.

Book a demo and see Deck navigate the carrier portals and customs systems your team uses every day.