Your offshore ops team — handled by AI agents that never sleep, quit, or need training.
Deck AI agents handle tickets, data entry, portal workflows, and back-office operations 24/7 — with consistent quality, zero turnover, and no training cycles.
Trusted by Sunrun, BILT, Entrata and more · No credit card required
“Deck makes it incredibly easy to connect to any third-party tool or system. We use it every day to streamline internal workflows and access user-protected data securely.”
Sébastien Labine, Founder at SmartbillsThe Work Your Offshore Team Does Every Day — Automated
Deck agents handle the browser-based workflows your BPO team runs today. Same systems, same steps, same outputs — 24/7, without a shift schedule, a training cycle, or a quality variance issue.
Shopify Admin
Zendesk Support
Salesforce CRM
HubSpot
SAP S/4HANA
Acme Store Zendesk Salesforce HubSpot SAP S/4HANAHow Deck Replaces Offshore Ops
1. Map the Manual Workflow
Show Deck the systems your team uses and the SOPs they follow. We map the workflow end to end — the logins, the navigation, the inputs, the outputs.
2. Agents Run in Your Environment
Deck operates inside your systems. Credentials stay yours. Every action is logged for audit and quality review.
3. Volume Goes to Deck
Deck handles the repetitive, browser-based work. Response time drops from hours to minutes. Coverage becomes 24/7.
4. Your Team Handles What Matters
Escalations. Exceptions. Relationships. The work that requires judgment stays human. The rest runs on Deck.
What Deck Replaces by Industry
A 40-person lending company replaced 20 offshore agents handling loan status updates, document collection, and system data entry
Response time: hours → minutesReplace offshore teams doing EVV confirmation, patient record updates, and payer portal work across HCHB, Availity, and Waystar
24/7 coverageAutomate the back-office work property management teams offshore — utility reconciliation, maintenance tracking, lease data entry
Zero turnoverHandle claims processing, policy updates, and carrier portal submissions that offshore agents currently click through manually
Consistent qualityBuilt for Production. Not Just Demos.
Enterprise-grade agents with self-healing error recovery, encrypted credential vaults, and complete audit logging — reliable enough to replace offshore operations.
Consistent Quality, Every Run
Deck follows the same SOP every time. No quality variance between shifts. No bad days. Every action logged for review.
Authentication on Any System
Deck handles MFA, SSO, and 2FA natively. Credentials stored in an encrypted vault with automatic rotation. Agents don’t fail at login screens.
Scale Without Headcount
Need twice the capacity? Deck provisions more agents instantly. No hiring cycles, no onboarding, no ramp time. Flip a switch.
Ready to automate the work your offshore team handles today?
Frequently Asked Questions
Any workflow your offshore team does in a browser — data entry, ticket processing, form filing, status updates, document collection, system-to-system transfers. If it’s a SOP your team follows in a web portal, Deck can run it.
Deck follows the exact SOP every run — no variance between agents, no bad days, no rushed shifts. Quality is consistent and every action is logged for audit.
Deck has 5 levels of autonomous error recovery. It retries intelligently and only escalates to a human when it truly can’t resolve an issue on its own.
We start by documenting the SOP your team already follows, then configure Deck to run it. Most workflows are live within a week. No BPO contract termination required upfront.
Yes. Credential vault with rotation, action-level audit logging, human-in-the-loop approval gates, and instant agent termination. SOC 2 Type II certified.
Usage-based — compute time and agent runs. No per-seat costs. Contact us for a comparison against your current BPO spend.
Stop Paying for Manual Work a Deck Agent Can Handle Tonight
Book a 30-minute demo. Show us what your offshore team does manually. We’ll show you Deck doing the same workflow — live, on your actual systems.