Customer Story

Streamlining Utility Management for 375M Consumers with Deck

Smartbills, a leader in utility bill management, sought to expand its reach while simplifying the experience of managing utility expenses for its users. With a growing need to offer real-time access to utility data and help consumers understand their energy consumption, Smartbills needed a powerful data integration partner. Their goal was not only to streamline bill management but also to provide users with actionable carbon footprint insights, aligning with sustainability goals.

60,000

utility providers

Spanning 50 states
and 10 provinces

UTILITY TYPES

Energy

Water

Gas

Waste

Challenge

Smartbills wanted to offer its North American users a seamless experience for managing their utility bills across different providers, but scaling across multiple regions and offering real-time data access presented significant hurdles. Additionally, Smartbills aimed to provide users with valuable insights into their carbon footprint, aligning with growing sustainability demands. The team set their sights on turning an everyday task that businesses manage - paying utility bills - into a powerful tool for driving sustainability.

Solution

By partnering with Deck, Smartbills gained access to a robust utility data platform that connects to over 375 million consumers across North America.
This partnership enables Smartbills to integrate real-time data from electricity,
gas, and water providers directly into the app, allowing users to manage their
utility bills effortlessly and gain insights into their energy consumption.

Impact

By integrating Deck’s utility API, Smartbills empowers users to manage their utility bills effortlessly. Users can link their accounts just once, gaining immediate access to their full history of usage and charges. With this data, Smartbills offers a comprehensive view of past utility usage and associated costs. Additionally, the continuous data stream provided by Deck ensures that users always have the latest insights into their energy consumption, allowing them to stay on top of their usage patterns and billing over time. This, coupled with sustainability data, allows Smartbills to quantify and highlight the carbon impact of users’ energy consumption, reinforcing its dedication to environmental responsibility.

Expanded Reach

With Deck’s extensive data infrastructure, Smartbills can now serve a massive audience of 375 million consumers, offering streamlined utility management.

“Deck’s tech and team are both amazing,” said Labine.
“We’re proud of our partnership with Deck because
it’s enabled us to be first to market.”

Carbon Footprint Insights

Smartbills envisions a future where users can easily track their carbon emissions based on their utility usage, empowering them to make more eco-conscious decisions.

“Unlike typical carbon footprint estimates, we’re working toward providing users with real data based on their actual utility consumption.
This future capability could be a game changer for those wanting to make informed environmental decisions"

Sebastien Labine,
Founder & CEO

Simplified Bill Management

Through real-time access to utility data, users can view, pay, and automate their bills directly from the Smartbills app, saving time and reducing the complexity of managing utilities.

Sebastien Labine, Founder & CEO

“Deck’s platform has allows us to reach millions of consumers with accurate, real-time data. We’re thrilled to provide users not only a seamless bill management experience but also insights into their environmental impact”.